COVID-19 Update (03/30/20)

Valued Customers,

It has become clear that we are facing a global challenge that is sure to impact each and every one of our lives. We care deeply about your safety, and the health of our vendors, our employees, and their families. With this in mind, we have taken a proactive response.

1. We remain open for business under the new Executive Order 202.6, and are encouraging all customers to maintain social distance to the extent possible. This includes utilizing our Order Ahead, Pick-Up services for no-contact ordering.

2. NYS has published new guidance on Executive Order 202.6 for determining whether a business enterprise is subject to a workforce reduction. To get the full details, including exceptions for non-essential construction, please visit https://esd.ny.gov/guidance-executive-order-2026.

In addition to our regular cleaning, we are following the recommended guidelines provided to us by the CDC and the New York State Department of Health. Further, we believe that education is key, so we are keeping our staff updated on current protocols as well as actions that they can take to stay safe and ensure the wellness of others.

We have modified our store hours across all branches to be:

Monday to Friday 7:30am – 5:00pm
Saturday 8:00am – 2:00pm
Sunday 9:00am – 2:00pm

Although our showrooms will still be opened during this time, we are strongly encouraging you to utilize other methods of shopping. These include:

  1. Home Curbside Delivery (within regular delivery area)
  2. Printable Order/Quote Form (email, fax, or text a picture to your sales representative)
  3. Online Order Form
  4. Call Ahead Store Pickup

We will be reevaluating these updated actions as the situation evolves. As always, thank you for your business.

Kindly,

 

 

Brad White